Customer Testimonials
They sold me a oil burning car a week before I had to drive across country for school. Not only am I racking up thousands of dollars of debt from a broken down car they willingly sol me they wont take it back nor will they help me with the fixes. I am so stressed with this car and I do not know what I am going to do. I now have to worry about making it home to my family for the holidays since I can not trust my own 2021 car. Happy hyundai has made my life a living ... Read More DealerRater - Aug 29, 2024
Rich Allee was very helpful and knowledgeable about the vehicles and the services provided. He answered all my questions and made sure I got an inspection sheet on my car after my oil change. Very pleasant and helpful! A wonderful asset to both Hyundai and Chrysler! Thank you so much Rich!! Keep up the good work!
Not super impressed. I have gotten treated way better in the cities with dealers. Watched my finance guy hit his vape a couple times before he had time to meet with me even tho he knew I was on a bet tight schedule. I was underwhelmed with the professionalism and customer service.
Excellent Service
Super helpful other than the late night crew. Did not pass along my info
I had some questions about a car and the salesman and manager were both very responsive and very good at providing information and finding a car that has my desirable needs
I had an issue with a dent in my new car. I was prepared to be disappointed but came away pleased.
Recall for wiring issue. Told it would take 1.5 hours, it took exactly 1.5 hrs. Comfortable waiting area with good coffee. However, staff was very noisy, gathered at reception desk just opposite wait area. They were having a good time, but oblivious to noise made, and not a good sign of people at work selling cars.
Rich was great
š Wonderful Service
Fast friendly service. Top notch work done. Highly recommend. Routine oil change and tire rotation this visit.
The service department is always busy. But not too busy to answer my questions and concerns.
Great experience overall. Fabulous people.
Had a recall done and spare tire holder came off and broke which shouldnāt happen. Before I picked up the car, Doug had already sent info to Hyundai about paying for replacement part. Doug called the next day to say Hyundai agreed to pay for the part and Happy agreed to pay for labor. Great for me as the cost would have been about $600! I appreciated that Doug took care of everything and all I had to do was bring my car back to get that work done. Thanks Doug!
Everything was great!! Went much faster that expected!!!
Excellent service
I recently had my car repaired and the quality of the repair was top-notch, and my car is running smoothly again. I also appreciated the clear communication throughout the process, keeping me informed every step of the way. I've been going to this place ever since I bought my car. It's been great! I highly recommend Happy Hyundai of Rochester!
We were given a friendly welcome by Rich upon arrival. He explained what they would be doing to our vehicle. Was thorough in his explanation and asked if we had concerns. He mentioned they would be checking for a recall that I wasnāt aware of. We felt very comfortable with his explanation of things and felt totally welcome by the entire staff that was working there at that time.
Great service here! I was in need of an oil change while visiting the area and Happy Hyundai helped me out. The staff were friendly and attentive. I'd recommend!
Service was quick and accurate.
Great Service
Very good service and friendly stuff..
They had great service, were really friendly. Did a okay job with the tires
Great service and personal care!
Great service!
Friendly, fast and caring
Needed an oil change and used the express lane. Rick was kind, funny and thorough! I waited less than an hour! Donna & Lisa made checkout a breeze!
Easy drop, available shuttle, friendly service, no hassle. I couldn't ask for anything more!
It a pleasant experience.
The tech was very informative & pleasant.
Rich in Service provided outstanding service. Great personal touch.
This is the 2nd time I have had the vehicle repaired by your team . The first time it was hail this time a deer. My experience has always been perfect. The work.on the vehicle has been excellent. The ease of working with you guys has been great. Your work is completed on the promised schedule. Thank you and your team for making the whole experience the best it could be
Great customer service. All questions answered!
Great job
Great job as always!
Great serviceā¦ was ready way before promised.
Had a great experience here recently! Bought our new Tucson here and can't give enough cedit to everyone at Happy Hyundai in the process. Tim Lewis my sales guy was great! Just had my 1st oil change and Mark Nelson and his service team were awesome. They really care about the customer experience here. And it shows. I would highly recommend Happy Hyundai to anyone.
Friendly people. Fast service
Once again had a wonderful experience at Happy Hyundai! My advisor was Eric who took great care of my car, addressed all my concerns and explained everything in detail. Highly recommend!
I appreciated that Mark found my fixed car on the lot and drove it into the garage so I didnāt have to go out in sub zero degree weather.
Service was great!
Good to work with. very professional.
Needed a tire fixed Roger in the tire dept got right on it and got me out the door great service thanks again
Friendly greeter and service rep.All went well.
Timelyā¦so important!
Service department is still top notch after the buyout. Great service and if you have any concerns they are answered and issues resolved quickly.
Came in for an express oil change on a Thursday morning and they were very efficient and friendly.
Happy Hyundia resolved my concerns.
Eric is our Service Advisor and he is outstanding. Always friendly and helpful.
Great service! Employees always seem to go above and beyond!!
Excellent service
I was asked if I wanted to replace the Cabin air filter, seeing the filter was needing replacement I agreed to replace the cabin air filter. But when I paid/requested explanation why the new filter was 2 1/2 times what I paid in June of 2023 I was simply told the price for all parts have greatly increased. I was not given an estimate for the filter replacement prior to arriving at the cashiers desk. I will now demand full disclosure for pricing in the future. The identical Wix filter is $27.00 at NAPA Auto Parts and I have worked in automotive repair ... Read More Google - Jan 4, 2024
Needed new tires and they were able to accommodate us on the same day
Ready for me at my appointment time. Friendly staff. Vehicle was done in amount of time quoted.
Had issues but was able to fix it right away. Great people that were quick to satisfy our issue.
Very efficient service!
I stopped by in the early afternoon for an express lane oil change and was in/out in 40 min. I really appreciate the thoroughness of the service department and the highlight summary of the entire check that goes along with the oil change. I didnāt realize the low amount of tread on my tires. Thank you Happy Hyundai! š
Great service as always!
Service was quick and professional! Very pleased!